Business Operations Manager

Business Operations Manager Ecommerce General Manager Focus
Chorley Lancashire office based
£50,000 to £70,000 per year
Full time

Do you have experience across both ecommerce and operations?

We are recruiting on behalf of a growing business within the sports and leisure sector looking for a commercially minded and hands on operator to help run and scale the business.

This role would suit someone from an Ecommerce Manager background or someone who has previously run their own business or side hustle within a DTC ecommerce brand. You will become the operational backbone of the company, overseeing day to day business activity while driving ecommerce performance and growth.

Working closely with the founder, this is a rare opportunity to take real ownership within a profitable and growing brand with strong foundations and significant growth potential.

The role:
This position is closer to an Ecommerce Manager and General Manager combined than a traditional operations role.

The focus is mainly ecommerce trading, growth and commercial performance, alongside some operational and admin responsibilities.

Key responsibilities:
Manage and optimise the Shopify store
Drive ecommerce growth and trading performance
Identify opportunities across marketing, partnerships and retail
Oversee fulfilment, suppliers and day to day operations
Support team coordination and business organisation
Handle invoices and operational admin

About you:
You will likely come from a sports, fitness, apparel or lifestyle DTC brand and be comfortable working in a small, fast moving business.

You are hands on, commercially aware and proactive, with the ability to spot opportunities and take ownership. This role is best suited to someone entrepreneurial rather than highly corporate.

Requirements:
Strong Shopify experience
Experience with ecommerce systems and tools
Background in DTC ecommerce
Minimum 5 years relevant experience
Ability to commute or relocate to Chorley

Benefits:
Company pension
Employee discount

This is a high impact opportunity to help shape and scale a growing brand while working directly with the founder.

BH36106