Ecommerce Operations Manager

Ecommerce Operations Manager (Ecommerce/ General Manager Focus)

Chorley, Lancashire | office based | £45,000 to £70,000 per year (dependent on experience) | Full time

About the Opportunity: This is not a typical operations role. It is a unique opportunity suited to a specific type of person with a broad skill set and hands on ecommerce experience within a DTC brand.

Zachary Daniels are exclusively working with a growing gym wear brand founded in 2013. The business is profitable with zero debt and low overheads and is now positioned for its next phase of growth. The founder is stepping back from day to day operations, creating an opportunity for someone to take real ownership.

The Role: While the title is Business Operations Manager, the role is closer to an Ecommerce Manager and General Manager combined. You will work closely with the founder and play a key role in running and scaling the business.

The focus is primarily ecommerce trading and growth, with a smaller portion covering operations and admin.

Key responsibilities:

· Ecommerce and growth Manage and optimise the Shopify store and overall performance Drive revenue through trading decisions and performance analysis Identify growth opportunities across marketing, partnerships and retail Contribute to the long-term direction of the brand

· General management Support team development and day to day coordination Work closely with the founder on strategy and execution Have input into how the business scales

· Operations and admin Manage invoices and basic financial admin Handle day to day operational tasks and emails Maintain organisation across the business

About you: You will likely come from a DTC ecommerce brand, ideally within sports, fitness, apparel or lifestyle. You are used to working in small teams and taking ownership.

You are hands on, commercially aware and proactive, comfortable balancing execution with decision making. You can spot opportunities and act on them, and you are motivated by building and growing a brand.

This role will not suit someone from a large corporate environment. It is better suited to someone adaptable, entrepreneurial and comfortable working closely with a founder.

Requirements:

· Strong Shopify experience

· Experience with ecommerce systems and tools

· Background in DTC ecommerce

· Minimum 5 years relevant experience

· A Level or equivalent

· General Management Skills

· Office Based in Chorley/ Commutable

Nice to have:

· Experience running your own business or side hustle

· Experience in early stage or scaling brands

Benefits:

· Company pension

· Employee discount

This is a high impact role offering real ownership and the chance to help shape and scale a growing brand.

BH36106