Employee Relations Manager
| Job Type | Permanent |
| Location | Birmingham, West Midlands |
| Area | West Midlands, UK |
| Sector | Retail Head Office - Human Resources & Talent |
| Salary | GBP32000 - GBP34000 per annum |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Zachary Daniels |
| Job Ref | BBBH32406_1737119411 |
- Description
- Zachary Daniels Are really excited to partner with a market leading fashion brand, we are currently looking for a Employee Relations Manager to join our client, this role will be based in the office 5 days per week.
About the Role:
This position offers a unique opportunity to join a growing and dynamic team at their head office, working within a fast-paced environment. You will have the chance to make a significant impact on a variety of HR processes, from recruitment to employee relations and beyond.
Key Responsibilities:- Maintain HR systems to ensure accurate and up-to-date data and records
- Prepare and analyse reports and create detailed spreadsheets in Excel
- Develop and update job descriptions and person specifications
- Prepare job adverts, screen applications, conduct interviews, and manage recruitment processes in collaboration with hiring managers
- Liaise with recruitment agencies to support staffing needs across Head Office and stores
- Produce and issue offer letters, employment contracts, and other related documentation
- Guide new employees through the induction process, ensuring a smooth transition
- Ensure all new starter paperwork is completed and submitted to Payroll for processing
- Manage the HR inbox, responding to general HR queries in a timely manner
- Administer the starter and leaver processes, ensuring compliance with company procedures
- Support in conducting formal meetings (disciplinary, grievance, and flexible working requests)
- Prepare documentation for HR meetings, such as invite letters and outcome letters
- Provide HR guidance to employees and line managers, offering support in employee relations matters
- Collaborate with Payroll on employee information, such as absence tracking
- Assist in reviewing and updating company policies, procedures, and employee handbooks
- Respond to reference requests and maintain both electronic and paper-based employee files
- Support Payroll as required with payroll-related documentation
About You:- Previous experience working in an ER Environment, preferably from a retail setting.
- Strong knowledge of the full recruitment and selection cycle
- Advanced Excel skills, including the use of Macros, complex formulas, V-Lookups, and data manipulation
- Excellent verbal and written communication skills
- Ability to take accountability and influence key decisions within the HR function
- Strong organisational skills and attention to detail
- A proactive, can-do attitude with the ability to think outside the box
- Up-to-date knowledge of current HR legislation and best practices
- Confidence in handling employee relations matters, including disciplinaries and grievances
- Ability to work under pressure and manage multiple tasks simultaneously
BBBH32406