Global Ecommerce Director
| Job Type | Permanent |
| Location | Kingston upon Thames, London |
| Area | London, UK |
| Sector | Retail Head Office - Ecommerce |
| Salary | Benefits |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Zachary Daniels |
| Job Ref | BBBH36453_1782132772 |
- Description
Global Ecommerce Director | High-Growth Consumer Brand | International Expansion | Highly Competitive Salary and Benefits Package
We are exclusively partnering with a highly regarded consumer brand to appoint a Global Ecommerce Director during an exciting period of international growth and digital transformation.
This is a rare opportunity for a commercially driven Global Ecommerce Director to shape and execute a global ecommerce strategy, accelerate online revenue growth and enhance customer experience across multiple international markets. The business has built a loyal customer following, a distinctive brand proposition and a collaborative culture, creating an environment where ambitious leaders can make a genuine impact.
The Opportunity
The Global Ecommerce Director will take ownership of the global ecommerce roadmap, driving performance across digital trading, customer acquisition, retention, platform optimisation and online customer experience.
Working closely with senior stakeholders across Brand, Product, Merchandising and Operations, you will play a pivotal role in shaping commercial strategy, identifying growth opportunities and ensuring the business remains at the forefront of ecommerce innovation.
Key Responsibilities
Define and deliver the global ecommerce strategy to support ambitious growth objectives.
Drive revenue, profitability, conversion, AOV and customer lifetime value across international markets.
Lead ecommerce trading, ensuring delivery of a highly effective trading calendar.
Oversee platform development and optimisation, with Shopify Plus expertise highly advantageous.
Champion customer acquisition, retention, loyalty and CRM initiatives.
Utilise data, analytics and testing to drive performance and inform decision-making.
Lead and develop a high-performing ecommerce team, fostering a culture of accountability and continuous improvement.
Collaborate cross-functionally to ensure seamless execution of commercial and customer-focused initiatives.
About You
Proven success as a Global Ecommerce Director or Ecommerce Director within a DTC, retail, lifestyle or consumer brand.
Strong track record of scaling ecommerce revenue and profitability internationally.
Deep understanding of digital trading, performance marketing, CRM and customer experience.
Strong commercial acumen with a data-led approach to decision-making.
Experience leading high-performing teams in a fast-growth environment.
Excellent stakeholder management and executive-level communication skills.
This Global Ecommerce Director opportunity offers significant influence, autonomy and the chance to shape the future growth of an ambitious international brand. If you are an experienced Global Ecommerce Director looking for your next challenge, we would love to hear from you.
BH36453