Quality Assurance Manager

Quality Assurance Manager | Furniture | Homewear Brand | £55,000 - £60,000 | Full Remote | UK Based

We are partnering with an international, premium homewear brand to recruit a Quality Assurance Manager for a fully remote UK-based role. This is a high-impact position with full ownership of quality, compliance, and regulatory functions across the business.

This role is not for someone who needs close management as you will take the lead in building, shaping, and embedding best-in-class QA processes across a growing global operation.

Reporting directly to a Product Director, you'll play a critical role in protecting brand integrity while enabling product innovation.

The Role:

• Define and implement the global quality assurance and compliance strategy across all product categories, with a focus on furniture (essential requirement)
• Take full ownership of QA, regulatory, and supplier compliance processes.
• Build structure, systems, and ways of working from the ground up.
• Ensure all products meet international safety, legal, and regulatory standards.
• Partner closely with Product and Design teams to embed quality into the product lifecycle from concept through to launch.
• Lead supplier compliance, including audits, ethical sourcing standards, and ongoing performance management.
• Establish and manage product testing protocols, inspections, and relationships with global test laboratories
• Drive continuous improvement through data, customer insights, and performance metrics.
• Lead root cause analysis and corrective actions for quality or safety issues.
• Identify and deliver ROI improvements through smarter processes (e.g., re-sourcing, returns reduction, testing efficiencies).
• Ensure clear documentation of certifications, testing, and audit records across all markets

About You:

• Proven QA / Compliance leader with strong experience in furniture or homeware (non-negotiable)
• Demonstrated ability to build and lead QA functions in fast-paced, international environments
• Strong technical knowledge of materials, manufacturing processes, and global regulatory standards
• Commercially minded, with clear examples of driving cost savings and operational improvements
• Confident, proactive, and comfortable operating autonomously with full ownership
• A broad, strategic thinker who can bring structure without disrupting creative and product teams
• Excellent communicator and collaborator with the ability to influence across departments while working remotely
• Hands-on when needed, with a pragmatic and solutions-focused approach
• A team player with high standards, strong integrity, and a commitment to quality and sustainability

BH35980