General Manager

General Manager

We're looking for a passionate and driven General Manager to lead a high-performing hospitality team in Brighton. This is a hands-on leadership role where you'll take full ownership of the store, delivering exceptional customer experiences while developing and motivating your team.

You'll lead from the front, maintain high operational standards, and ensure every shift runs smoothly in a fast-paced environment.

Recruitment for this role is being managed by Zachary Daniels.

Benefits & Perks

• Salary of £40,000 - £50,000

• Private health and dental insurance

• 25 days annual leave (plus bank holidays)

• An additional paid day each year to pursue a personal passion

• Salary sacrifice scheme for Cycle to Work, bike subscriptions, pensions and medical

• Free coffee, matcha and other drinks while at work

• A positive, supportive culture with regular team events

Key Responsibilities

Operational Leadership
Lead shifts, uphold service standards, support the team during busy periods, and ensure an excellent customer experience.

Team Leadership
Recruit, train and develop team members, provide regular feedback, and build a positive and engaged team culture.

Financial & Commercial Management
Manage labour planning, inventory, ordering and stock control while identifying opportunities to drive sales and efficiency.

Continuous Improvement
Implement new initiatives, monitor performance metrics, act on feedback, and identify ways to improve store performance.

About You

• At least 2 year of experience leading operations in a hospitality or customer-focused environment

• Proven experience managing and developing teams

• Experience overseeing inventory and supply ordering

• Strong communication and interpersonal skills

• Hands-on leadership style with a proactive approach

• Excellent organisational skills and ability to work under pressure

• A genuine passion for hospitality and great customer experiences

BH35807