E-commerce Trading Manager

E-commerce Trading Manager | Times Top 100 Fastest Growing Businesses | SW London

Zachary Daniels Recruitment are delighted to be supporting one of the UK's fastest growing wellness brands with the appointment of an E-commerce Trading Manager to bring into their rapidly expanding business.

On a mission to redefine recovery for modern life. Our client creates recovery products backed by science that fit into real lives. Tools that help people live better, feel stronger and invest in their longevity.

What started at a kitchen table five years ago has grown into one of the Sunday Times fastest growing private companies, backed by Google, elite athletes, and entrepreneurs, with a viral appearance on Dragons' Den last year.

As their new E-commerce & CRO Manager, you'll own the online growth engine-leading the trading calendar, driving continuous A/B testing and optimising the full customer journey.

Key areas of accountability in the role are as follows:

Trading & Commercial Performance

You will own the trading calendar, shaping how and when the business shows up commercially.
From product launches to key moments, you'll ensure the site is always optimised to convert intent into revenue-balancing brand, urgency, and customer value.

CRO Strategy & Growth Levers

You will define and own the CRO roadmap, with clear accountability for:

• Conversion Rate (CVR)
• Average Order Value (AOV)
• Customer Lifetime Value (CLV)

You'll identify where growth exists across the funnel and prioritise the highest-leverage opportunities to unlock it.

Customer Journey & Onsite Experience

You will continuously refine the onsite customer journey. Using behavioural data, you'll identify friction, drop-offs, and missed intent-then translate those insights into improvements across navigation, product storytelling, and checkout.

The goal: an experience that feels effortless, aligns with how your customers want to shop and supports their wellness journeys.

Experimentation & Learning Velocity

You will build and lead a culture of rigorous experimentation.

From hypothesis to execution to insight, you'll run A/B and multivariate tests that meaningfully improve performance-and ensure every result compounds into future gains.

You will have experience working within Shopify Plus and Replo.

What we're looking for

• You've personally driven measurable lifts in CVR / AOV / revenue
• You've owned and delivered an annual trading calendar
• Core experience in Replo and Shopify Plus
• You've built a testing roadmap and have a commercial mindset
• You will have tangible success to evidence across CRM, Performance Marketing and brand
• You are motivated enough to join a brand still at its scrappy stages and help them evolve to the next level

BH35785