Head of Ecommerce | High Growth Consumer Brand | Manchester | £Competitive + Bonus

Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like We are working with a high-growth, digitally led consumer brand that is continuing to scale across the UK, US and international markets.

This is a senior opportunity for a Head of Ecommerce to take ownership of online performance, leading the next phase of growth across digital trading, marketing and customer experience.

The Head of Ecommerce will play a central role in driving revenue, improving conversion and building a best-in-class ecommerce function across multiple markets.

The Head of Ecommerce will lead all aspects of digital performance, from onsite optimisation and trading strategy through to CRM, retention and acquisition.

This role requires a balance of strategic leadership and hands-on delivery, with responsibility for aligning teams and driving commercial outcomes.

Key Responsibilities

• Own overall ecommerce performance, including conversion rate, average order value and revenue growth
• Lead trading strategy across product launches and core ranges
• Plan and execute campaigns to drive sell-through and maximise stock efficiency
• Oversee digital marketing performance across all channels, ensuring alignment with ecommerce objectives
• Develop and scale CRM and loyalty strategy to improve retention and lifetime value
• Lead lifecycle marketing across email, SMS and retention channels
• Drive growth of subscription and recurring revenue streams
• Own performance across UK, US and international markets, identifying opportunities for expansion
• Lead campaign planning across key trading periods, aligning product, marketing and ecommerce teams
• Continuously improve onsite experience and optimise the ecommerce tech stack
• Lead, develop and grow a high-performing ecommerce team

About You

• Proven experience in a senior ecommerce leadership role within a consumer or D2C environment
• Strong commercial acumen with a track record of driving revenue growth
• Deep understanding of digital marketing and performance channels
• Experience building CRM, retention and loyalty strategies
• Data-driven mindset with strong analytical capability
• Experience operating across international markets, particularly US
• Strong leadership skills with the ability to build and develop teams
• Comfortable operating in a fast-moving, performance-focused environment

Why Apply

• Join a business with strong growth momentum across multiple markets
• Opportunity to take full ownership of ecommerce strategy and performance
• Work in a highly collaborative environment with clear commercial focus
• Play a key role in shaping the next phase of growth
• Competitive salary and benefits package