Learning and Development Manager
| Job Type | Permanent |
| Location | West London, London |
| Area | London, UK |
| Sector | Retail Operations - Other |
| Salary | GBP45000 - GBP60000 per annum + Benefits |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Zachary Daniels |
| Job Ref | BBBH33283_1745509617 |
- Description
Learning & Development Manager | West London | Premium Consumer Brand
(Hybrid- 3 days in the office)
The company
A much-loved, global lifestyle brand who are known for creating joy and wonder through its imaginative products is seeking its first Learning and Development Manager. With a global footprint and a reputation for excellence, this organisation is entering an exciting phase of growth and transformation.
This is a rare opportunity to build an L&D function from the ground up, shaping the learning culture across multiple regions. If you're a strategic thinker with hands-on experience, and you're excited by the idea of designing and delivering impactful training programmes in a creative, people-first environment, this could be the perfect next step.
The Role
As the Learning & Development Manager, you'll take full ownership of the learning strategy-designing, delivering, and refining impactful training programmes that empower employees and support business growth.
Learning Strategy & Programme Design
- Identifying learning gaps through data, feedback, and needs analysis
- Designing and delivering engaging training programmes across all levels
- Leading the development and rollout of a scalable Learning Management System (LMS)
- Creating blended learning content, including e-learning, workshops, and virtual sessions
- Keeping content current with evolving L&D tools and trends
Training Delivery & Facilitation
- Delivering training (virtual and in-person), especially around management and soft skills
- Leading structured, engaging inductions for new joiners
- Coaching employees to embed learning into day-to-day work
Stakeholder Engagement & Collaboration
- Partnering with global managers to align learning with business goals
- Collaborating with the People Team to create consistent, development-focused employee experiences
- Contributing to performance reviews, career paths, and succession planning
Tracking, Reporting & Improvement
- Measuring training impact through assessments, feedback, and performance data
- Reporting on engagement, effectiveness, and ROI
- Iterating programmes based on feedback and changing needs
Compliance & Budget Oversight
- Overseeing compliance and mandatory training across regions
- Managing the Apprenticeship Levy and external training partners
- Owning the L&D budget and identifying scalable, cost-effective learning solutions
The Person
- 5+ years in a dedicated L&D role, ideally with global or multi-location experience
- A blend of strategic thinking and hands-on delivery expertise
- Strong knowledge of instructional design and learning technologies (LMS, e-learning tools)
- Excellent facilitation and coaching skills
- Collaborative and adaptable-someone who thrives in a fast-moving, creative environment
- Comfortable working autonomously to establish processes, frameworks, and culture
- CIPD Level 5 in L&D or equivalent (preferred but not essential)
Why This Role?
- Shape the L&D strategy of a truly beloved global brand
- Work in a creative, people-first culture where your ideas will be heard
- Influence organisational growth and development on an international scale
- Long-term opportunity to grow a team and evolve the function
BBBH33283