Senior Store Director

Senior Store Director - Luxury Watch and Fine Jewellery Flagship Boutique, London

Are you a visionary leader with a proven track record in Fine Jewellery and Luxury Watches? An iconic Jewellery and Watch business, renowned for its exquisite craftsmanship, unparalleled heritage, and discerning clientele, seeks an exceptional Senior Store Director to oversee the operations of its flagship London boutique.

About the Brand
With a legacy steeped in tradition and a reputation for excellence, this high-end retailer is synonymous with timeless elegance and bespoke artistry. Catering to an elite and sophisticated global audience, the boutique showcases a curated selection of rare jewellery pieces, exceptional gemstones, and prestigious timepieces.

The Role
As Senior Store Director, you will lead the operations of the brand's most prestigious location, driving performance while ensuring the highest standards of customer service. This role requires a deep understanding of both Fine Jewellery and Luxury Watches, as you will oversee a team of specialists in delivering an unrivaled luxury shopping experience.

Key responsibilities include:

• Managing day-to-day operations of the flagship boutique with a focus on excellence.
• Leading, mentoring, and developing a world-class team of jewellery and watch experts to achieve sales targets and exceed expectations.
• Building and nurturing relationships with high-net-worth clientele, offering an elevated, bespoke experience.
• Representing the boutique's exceptional offering of jewellery and timepieces with authority and expertise.
• Driving strategic initiatives to grow the store's presence and influence in the luxury market.
• Maintaining the impeccable visual and operational standards expected of a global luxury leader.

About You
You are a highly experienced professional with a strong background in Fine Jewellery and Luxury Watches. Your leadership style inspires confidence and fosters talent, while your commercial acumen ensures consistent success. With a refined approach to client engagement and a proven track record in managing flagship-level operations, you are ready to take on this career-defining opportunity.

What We're Looking For:

• A minimum of 8 years' senior leadership experience within luxury retail, specifically in Fine Jewellery and Luxury Watches.
• Comprehensive product knowledge and expertise in high-value jewellery and timepieces.
• Proven success in engaging with ultra-high-net-worth individuals and delivering white-glove service.
• A strong commercial mindset paired with exceptional people management skills.
• An eye for detail, ensuring the boutique maintains its position as a beacon of luxury and elegance.
• A dynamic and results-driven approach, with the ability to inspire your team to achieve excellence.

Why Join Us?
This is an opportunity to lead the flagship boutique of one of Britain's most esteemed luxury brands, working at the pinnacle of craftsmanship and heritage. You'll have the chance to shape the future of the boutique while representing a name celebrated worldwide for its artistry, authenticity, and excellence.