Workforce Management Productivity Analyst

Workforce Management Productivity Analyst | Retail | Deeside

Zachary Daniels Recruitment are delighted to be supporting this retail household name in the appointment of a Workforce Management Productivity Analyst.

Reporting into the WFM Productivity Manager your role will be to support the Workforce Management department to deliver an overall programme of works, whilst achieving your team's mission to accurately measure, model and maintain hours for Retail, and striving towards the vision for Retail to have an increased knowledge of Productivity and Efficiency.

In the Role:

• Gather and analyse data to identify patterns and provide meaningful insight
• Support the wider team to maintain the Labour Model
• End to end management of work measurement projects
• Identify and document Retail processes - measuring productivity
• Identify where Retail processes and ways of working can be changed/optimised to add value and improve productivity & efficiency
• Engage with Stakeholders to increase knowledge and understanding across the business of the Labour Model and Productivity
• Produce Labour Standards to derive a Basic Minute Value (BMV) for each process/task
• Complete Activity, Efficiency and Role Work Measurement studies
• Visit the businesses Retail stores for measurements, audits, and validation

About you:

• Experience of working in the Retail industry is preferred but other sectors considered.
• Degree level education or proven business experience in relevant area
• Knowledge and experience of Work Study methodologies application
• Experience of producing engineered Labour Standards
• Background in Productivity, Industrial Engineering or Workforce Management is desirable
• Experience of using Lean methodologies / Six Sigma methodology is desirable
• Excellent computer literacy with advanced knowledge of Microsoft Excel
• Mathematical with a focus on accuracy in managing data
• Proficient level of competency in SQL Data
• Being able to manage a project efficiently effectively
• High degree of critical thinking to solve complex problems
• Effective planning, being structured and organised with the ability to work both independently and collaboratively within a team
• Growth mindset with a solution focussed approach
• Resilient attitude with the ability to work in a face paced and changing environment
• Confident communicating with stakeholders at various levels within the business
• Flexible and able to travel within the UK, as well as overnight stays when necessary

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