Part-Time Supervisor - Oldbury

Position: Supervisor - Part Time
Location: Oldbury
Salary: £11,040 + bonus potential
Working pattern: 2 days per week

Are you passionate about delivering exceptional customer service and looking for a part-time role with genuine responsibility and a great work-life balance?

Join a successful and expanding business with stores across the UK and Europe as they continue through an exciting period of growth.

A real benefit of this opportunity is the work-life balance. You'll work just 2 days per week, with no late evenings and reduced weekend hours compared with many traditional retail roles.

The Role

As a Part-Time Supervisor, you'll play an important role in the day-to-day running of the store, delivering excellent customer service, achieving sales targets and maintaining high operational standards.

This is a hands-on role where you'll be speaking with customers, managing enquiries, converting opportunities into sales and helping ensure the store runs smoothly.

You'll work closely with the Store Manager and wider team, while also being comfortable taking responsibility for the store when required.

Key Responsibilities

• Deliver an outstanding level of customer service.
• Manage customer enquiries in person, over the phone and online.
• Convert enquiries into sales and work towards individual and store KPIs.
• Support the day-to-day running of the store.
• Maintain company, brand and operational standards.
• Ensure health and safety procedures are followed at all times.
• Assist with administration, customer accounts and general store operations.
• Take responsibility for the store when required.
• Help create a positive, professional and customer-focused environment.

About You

• Enthusiastic, positive and confident when dealing with customers.
• Previous experience within retail, sales, hospitality, leisure or another customer-focused environment.
• Commercially minded and comfortable working towards sales targets and KPIs.
• Proactive and self-motivated with a hands-on approach.
• Comfortable taking responsibility and working independently when required.
• Previous supervisory experience would be advantageous but is not essential.
• Looking for a part-time opportunity offering responsibility, variety and a good work-life balance.

BBBH37054