Assistant Store Manager

Location: Petersfield
Salary: £28,000 + Annual Bonus
Bonus: Typically around 10%

Are you an experienced Assistant Manager, Supervisor or customer-focused sales professional looking for a varied role with genuine responsibility and a great work-life balance?

We are recruiting for an Assistant Store Manager to join a growing customer-focused business in Petersfield. This is a hands-on opportunity where you will work closely with the Store Manager as part of a small team, supporting the day-to-day running of the site while delivering excellent service and helping to grow sales.

The role offers an excellent work-life balance, with no late shifts, no Sunday working and half-day Saturdays on a rotational basis.

The Role

As Assistant Store Manager, you will support the Store Manager across sales, customer service, administration, site standards and general operations.

You will deal with customer enquiries by telephone, email and face to face, helping customers find the most suitable solution and following up on new opportunities.

This is not a high-pressure sales environment. However, you must be confident speaking with both individual customers and local businesses, introducing the company's services and building strong relationships.

You will also play an important role in maintaining high standards across the site, supporting administration and ensuring customers receive a professional and friendly service at all times.

Key Responsibilities

• Respond to customer enquiries by telephone, email and face to face.
• Follow up on new enquiries and convert opportunities into new customers.
• Confidently explain the available services and recommend the most suitable solution.
• Build relationships with individual customers, local businesses and supporting organisations.
• Support the Store Manager in driving sales and maximising revenue.
• Manage and retain existing customer relationships.
• Promote additional products and services where appropriate.
• Maintain high standards of customer service and site presentation.
• Support with contracts, payments, customer accounts and general administration.
• Monitor rent payments and follow up on outstanding balances.
• Carry out regular safety, security and maintenance checks.
• Liaise with contractors and service providers when required.
• Support the smooth day-to-day running of the site.

About You

We are looking for someone who is confident, proactive and comfortable taking responsibility.

You may currently be working as an Assistant Manager, Supervisor, Team Leader, Sales Advisor or in another customer-facing role within retail, property, leisure, automotive or a similar environment.

You will be:

• Confident communicating with customers by telephone, email and face to face.
• Comfortable introducing services to local businesses and building new relationships.
• Customer-focused with a positive and professional approach.
• Commercially aware and confident working towards sales targets.
• Organised and able to prioritise a varied workload.
• IT literate and comfortable learning new systems.
• Reliable, hands-on and willing to support all areas of the operation.
• Able to work independently and as part of a small team.
• Calm and professional when resolving customer queries.
• Motivated by delivering results and earning bonus.

What's on Offer

• Basic salary of £28,000.
• Annual bonus typically worth around 10%.
• A great work-life balance.
• Full training and ongoing support.
• A varied and responsible Assistant Store Manager position.
• Opportunity to join a growing business with ambitious expansion plans.
• Future progression opportunities as the business develops.

BBBH36777