Sales Executive

SALES EXECUTIVE | LONDON

An exceptional opportunity has arisen to join one of the most respected luxury retail maisons on New Bond Street. Due to internal promotions and continued commercial success, the boutique is seeking a driven and client-focused Sales Executive to join its high-performing team.

This role would suit a sales professional who thrives on building long-term client relationships, developing new business opportunities, and delivering an exceptional level of personalised service within a luxury retail environment.

Working within a prestigious flagship boutique, you will represent a brand synonymous with craftsmanship, heritage and innovation, engaging a global clientele and delivering memorable client experiences.

Key Responsibilities

Client Development
Build and nurture long-term relationships with both new and existing clients, developing a loyal and repeat customer base.
Proactively drive business development through networking, client outreach and CRM engagement.

Sales Performance
Consistently deliver against individual and boutique sales targets while maintaining the highest standards of client service.
Identify opportunities to maximise sales through storytelling, product knowledge and personalised recommendations.

Client Experience
Deliver a highly tailored and memorable in-boutique experience to an international luxury clientele.
Act as a trusted advisor, guiding clients through purchases with authenticity and passion.

CRM & Clienteling
Maintain detailed client profiles and use CRM tools effectively to drive follow-up activity, appointments and private viewings.

Product & Brand Knowledge
Develop a deep understanding of the brand's craftsmanship, heritage and collections in order to communicate the story behind each piece.

Profile

• Minimum 4 years' experience within luxury retail (essential)

• Proven track record of delivering strong personal sales performance

• Exceptional interpersonal and relationship-building skills

• Commercial mindset with a strong drive for business development

• Experience using CRM systems and clienteling tools

• Natural storyteller who enjoys engaging clients and creating memorable experiences

• A genuine willingness to learn, develop and grow within a luxury environment

Experience within watches or jewellery would be advantageous, though it is not essential.

Package

• Salary £38,000 - £48,000 depending on experience

• Competitive commission structure

• Opportunity to join a prestigious New Bond Street boutique with clear career progression

BH36703