Site Operations Manager

Site Operations Manager | Nuneaton | Retail | £52k

About the Company

I am currently partnering with a leading UK distribution and retail business, supplying a broad range of products to customers through a fast-paced national network.

This is a long standing business, that has experienced significant growth and now employs hundreds of colleagues across multiple sites nationwide. Due to continued investment in infrastructure, technology, and people it has enabled the organisation to expand its operational footprint and deliver market-leading service levels across the UK.

The Opportunity

I am seeking an experienced Site Operations Manager to lead the launch and ongoing operation of a brand-new distribution centre in Nuneaton. The site will officially open in October but the business is looking to bring someone in at an early stage to complete training and be a part of the recruitment process for colleagues.

This is a key leadership role responsible for overseeing all warehouse and site operations, ensuring the efficient movement of goods, maintaining high service standards and developing a high-performing team. You will be responsible for running the day to day operation reporting into s Regional General Manager.

Working closely with senior operational leadership and support functions, the successful candidate will play a critical role in establishing operational excellence from day one.

Key Responsibilities

• Recruit, lead, and develop a team of warehouse operatives, supervisors, and drivers.
• Manage training plans, performance reviews, and employee development programmes.
• Partner with HR to manage employee relations matters, including reviews, disciplinary processes, and attendance management.
• Ensure all operational procedures and company policies are implemented and consistently followed.
• Monitor and improve warehouse and logistics performance against key operational metrics.
• Maintain exceptional customer service standards and resolve service-related challenges proactively.
• Collaborate with commercial and customer-facing teams to address operational issues and support business growth.
• Work closely with inventory management teams to maintain stock accuracy and operational integrity.
• Ensure full compliance with health, safety, and environmental standards.
• Maintain high standards of housekeeping and operational discipline across the site.
• Oversee site security and ensure all relevant procedures are adhered to.
• Drive a culture of continuous improvement, efficiency, and accountability.

About You

The successful candidate will have:

• Proven experience managing a busy warehouse, distribution, logistics, or fulfilment operation.
• Strong leadership skills with a track record of building, motivating, and developing high-performing teams.
• Experience managing operational KPIs and driving continuous improvement initiatives.
• A hands-on management style with the ability to lead by example.
• Excellent communication and stakeholder management skills.
• Strong knowledge of health and safety requirements within a warehouse or logistics environment.
• The ability to thrive in a fast-paced, customer-focused operation.

What's on Offer

• £52k
• 31 days annual leave (inclusive of Bank Holidays)
• Private healthcare (family cover)
• Life assurance
• Company-contributed pension scheme
• Comprehensive induction programme
• Ongoing training and development opportunities
• Career progression within a growing and ambitious organisation

BH36554