Assistant Manager

Assistant Store Manager | Swindon | £28,000 + Bonus | No Evenings

Are you a strong customer service professional with management experience in retail, hospitality, leisure, property, administration or another customer-facing environment?

We're recruiting for an Assistant Store Manager to join a growing business in its sector. This is a fantastic opportunity for someone who enjoys working with customers, driving sales, keeping operations organised and taking real ownership of the day-to-day running of a site.

This is a 40-hour contract, working Monday to Friday, 08:30 to 17:30, with Saturdays on a rota, 09:00 to 13:00. There are no evening shifts, offering a strong work-life balance compared with traditional retail management roles.

The Role

As Assistant Store Manager, you'll support the smooth running of the store, helping customers with their storage requirements while ensuring the site operates to a high standard.

You'll be involved in:

• Responding to customer enquiries and converting leads into reservations
• Delivering excellent customer service and building strong customer relationships
• Supporting sales activity, upselling where appropriate and maximising opportunities
• Maintaining accurate records, customer information and internal systems
• Supporting with rent payments, arrears and general administration
• Ensuring the site is clean, safe, secure and well presented
• Carrying out basic health & safety checks and reporting any maintenance issues
• Supporting day-to-day operations and helping the wider team deliver strong site performance

The Candidate

We're looking for someone who is organised, customer-focused and comfortable working in a hands-on role.

You could come from a background such as:

• Retail management
• Hospitality management
• Leisure or fitness management
• Sales administration
• Customer service
• Property, lettings or facilities

You'll need:

• Strong customer service skills
• Good organisation and attention to detail
• Confidence using systems and Microsoft Office
• A proactive, can-do approach
• The ability to work independently and manage changing priorities
• A commercial mindset and confidence speaking to customers about products and services

Previous self-storage experience would be useful, but it is not essential.

The Package

• Salary: £28,000
• Discretionary end-of-year bonus
• 40-hour contract
• No evening shifts
• Pension
• On-site parking
• Supportive working environment
• Opportunity to join a growing sector with strong long-term prospects

This is a great opportunity for someone who wants a customer-facing management role with variety, responsibility and a better work-life balance than traditional retail or hospitality.

BBBH36177