Data Analyst

Data Analyst (Stock, Cancellations & Operations) | Manchester | On-site | £30,000 - £35,000 | FMCG & commerce

This is an exciting opportunity to join a fast-growing FMCG e-commerce business operating at a Global scale. The company sells high-volume consumer products through digital channels and manages a complex operation across demand planning, inventory and fulfilment.

As the business continues to scale, there is an increasing need for clear, actionable insight across stock availability, cancellations and operational performance. This role works closely with senior stakeholders and focuses on turning data into insights that support margin, customer experience, and cost control. It is a hands-on role with clear commercial impact, rather than reporting for reporting's sake.

The Role

• Analyse stock levels, movements and availability across the business, identifying risks that could impact sales or customer experience
• Identify patterns that lead to overstocking, stockouts or operational inefficiencies
• Own reporting around order cancellations and refunds, identifying root causes such as stock issues, fulfilment delays or system errors
• Track trends over time, flagging emerging issues before they escalate
• Quantify the commercial impact of cancellations, refunds and lost revenue
• Produce regular, clear reporting for the Head of Finance to support operational and commercial decision-making
• Identify areas of cost leakage across fulfilment, logistics and operations
• Support improvements in warehouse efficiency, logistics performance and customer experience through insight
• Ensure data accuracy across finance, operations and e-commerce systems
• Work with teams to improve data capture, reporting processes and overall data quality
• Help move the business from reactive reporting to proactive, action-driven insight

About You

• Strong analytical background, ideally from a Maths, Statistics, Economics, Data Science or similar STEM discipline
• 1-2 years' experience working with data in a professional environment, including graduate or junior analyst roles
• Strong Excel or Google Sheets skills with confidence in handling large datasets
• Able to interpret data and explain insights clearly to non-technical stakeholders
• Naturally curious, enjoys problem-solving and asking "why"
• Comfortable working with imperfect data in a fast-paced, scaling business
• Commercially minded, focused on driving action rather than producing static reports
• Detail-focused but able to see the bigger operational and financial picture

What's on Offer

• Up to £35,000 Salary
• Excellent benefits, including staff discounts, gym memberships, and other additional perks.
• Opportunity to join a fast-growth business with real scale and momentum
• High exposure to senior leadership and decision-making
• A role where insight is genuinely used to drive change
• Strong platform for long-term development in commercial analytics
• Being part of such an exciting brand, with endless possibilities

Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.