Assistant Manager

Assistant Store Manager (m/f/d) - Düsseldorf

Salary: €34,800 gross per year + team bonus (approx. €300 per month)
Location: Düsseldorf

Working hours: Monday to Friday, 9:30am-6:00pm; Saturday until 3:00pm (no shift work)

Are you looking for a varied role with clear structure, strong customer interaction and genuine career development opportunities?

We are recruiting on behalf of an internationally successful self-storage business for an Assistant Store Manager (m/f/d) in Düsseldorf.

The Role

• Providing professional advice and selling storage units and additional services (e.g. insurance, packing materials), both face to face in store and over the phone

• Actively following up leads and making outbound calls to convert enquiries into rentals

• Independently managing rental contracts, renewals, cash handling and customer accounts

• Taking responsibility for the smooth day-to-day operation of the store, including organisation, security, key and alarm systems and basic site checks

• Working with performance KPIs such as occupancy, conversion rates and add-on sales, and producing reports

• Working closely within a small, self-managed store team

What's on Offer

• Structured onboarding with an individual training plan (approx. 16 weeks)

• Clear development pathways, for example into a Store Manager or District Trainer role

• Predictable working hours with no shift patterns

• Modern working environment and a supportive, collaborative team

• Uniform provided, free drinks and attractive employee discounts

• Annual health allowance of €600

• Company pension scheme and regular training and development opportunities

What We're Looking For

• Experience in retail, sales or customer service

• Friendly, professional manner with a genuine enjoyment of customer interaction, both in person and over the phone

• Sales-focused mindset with an emphasis on excellent service rather than hard selling

• Very good German skills at C1 level and good English skills at B2 level

• Confident using PCs and CRM systems; a Category B driving licence is advantageous

Ref: BBBH34043