Head of Quality Control & Assurance

Head of Quality Control & Assurance | International Retailer | London

Salary: £80,000 - £100,000

We are seeking a Head of Quality Control & Assurance to lead and elevate quality standards across a globally recognised consumer products business. In this senior role, you will define the quality vision, lead international teams, and ensure every product meets the highest standards of safety, compliance, and visual excellence.

The Role:

• Own and drive global quality assurance strategy across all products and suppliers.
• Ensure full compliance with international safety, legal, and regulatory standards, alongside enhanced internal benchmarks.
• Lead and develop quality teams across overseas suppliers and head office.
• Embed quality and safety into product design and development from concept to launch.
• Partner closely with Product, Production, and Suppliers to drive continuous improvement.
• Lead investigations into quality or safety issues, managing root cause analysis and corrective actions.
• Use data, metrics, and customer insight to inform decisions and drive performance.

About You:

• Senior QA / Compliance leader with significant experience in consumer products, textiles, or toys.
• Strong technical knowledge of materials, testing, production processes, and global regulations.
• Commercially aware, detail-oriented, and confident operating at scale.
• Clear, influential communicator able to lead teams and partners across regions.
• Strategically minded, but hands-on where it matters.
• Values-led approach, with a genuine commitment to quality, ethics, and sustainability.

This is a rare opportunity to own quality at a global level, shaping product excellence, protecting brand reputation, and driving sustainable growth.

BH34624