Head of Digital Trading | Multi-channel Retailer | Salary up to £70k + £6k Car Allowance | North West/Hybrid

The Head of Digital Trading will lead the commercial strategy across ecommerce and marketplace channels, ensuring products, pricing, and promotions are optimised to drive sales, conversion and profitability. Working closely with Digital Marketing, Product, Commercial and Operations, the Head of Digital Trading will shape best-in-class onsite experiences and deliver strong, insight-led trading performance.

This role requires a collaborative, data-driven leader who can balance strategic thinking with hands-on delivery, ensuring the trading team operates with pace, accuracy and commercial focus. The Head of Digital Trading will embody core values such as ambition, integrity and expertise while driving continuous improvements across all digital touch points.

Key Responsibilities

The Head of Digital Trading will:

• Set and execute the digital trading plan to achieve revenue, margin and conversion targets across ecommerce and marketplace channels.
• Manage weekly budgets, KPIs and forecasts, ensuring alignment with wider business goals.
• Review daily trading performance, using insight to optimise product visibility, pricing and promotional impact.
• Provide clear reporting and actionable insights to digital and commercial teams.
• Oversee onsite trading execution, ensuring categories, campaigns and seasonal moments are commercially maximised.
• Lead marketplace trading, improving listings, availability, competitiveness and promotional performance.
• Align with Digital Marketing to ensure traffic, search demand and campaign priorities support trading goals.
• Champion enhancements to the customer journey that support conversion and basket growth.
• Work with Commercial, CRM, Marketing and Retail teams on cohesive multi-channel promotions.
• Partner with Operations and Logistics to improve availability and fulfilment performance.
• Collaborate with the Head of Digital Product to prioritise functionality and trading-related improvements.
• Maintain strong relationships with Finance, Customer Services and IT for accuracy, customer satisfaction and smooth delivery of trading plans.
• Lead and mentor the trading team, creating a high-performance, insight-led culture.
• Ensure clear planning and accountability across onsite and marketplace trading.
• Encourage continuous learning, innovation and proactive identification of new trading opportunities.

What We Are Looking For

• Senior-level experience in digital trading or ecommerce with clear commercial ownership.
• Strong understanding of ecommerce platforms, analytics tools and trading systems (e.g., GA4, BI, commercetools).
• Confident interpreting digital KPIs across traffic, conversion, AOV and margin.
• Proven ability to influence P&L and deliver sustained commercial improvement.
• Excellent leadership, communication and stakeholder management skills.
• Highly organised, able to manage multiple priorities and trading cycles.
• Marketplace or international trading experience is an advantage.

Apply today to be considered for the position of Head of Digital Trading

BH34971