Customer Service Assistant
| Job Type | Permanent |
| Location | Brent, London |
| Area | London, UK |
| Sector | Retail Operations - Sales |
| Salary | GBP30000 - GBP31000 per annum + 12% bonuses and benefits |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Zachary Daniels |
| Job Ref | BBBH34619_1760006125 |
- Description
Customer Service Assistant - Brent Cross
Salary: £30,000 + 12% bonuses (£33,600) + Benefits
Location: Brent CrossShifts: Excellent work life balance - no evenings or extended hours at weekends.
You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends.We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance.
What's on Offer:
- £30,000 + benefits
- Private health cover after 1 year
- EAP and Perkbox access
- Enhanced sick pay (5-20 days based on service)
- Birthday gift after 3 years; extra day off on your birthday after 5 years
- Christmas hamper/voucher (£150) after 5 years + annual Christmas party
- Long-term recognition and development opportunities
What You'll Do:
- Deliver outstanding service and sales results
- Support store operations including security, stock control, and administration
- Convert customer enquiries into rentals and additional sales
- Maintain a safe, compliant, and well-presented facility
What You'll Bring:
- Experience in retail, sales, or customer service (supervisory experience desirable)
- Confident communicator with strong organisational skills
- Proactive and customer-focused with a commercial mindset
- Reliable, self-motivated, and team-oriented
If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you.
BBBH34619