Supervisor

Assistant Manager, Location: Gypsy Corner (Brentford W3) Salary: £26,500 base + monthly bonus | Realistic first-year earnings: c. £27,500 | Hours: 39.5 per week, daytime shifts with reduced weekend hours

About the company
Our client is a prominent retail services brand with sites across London and Europe, continuing to grow and invest in their teams.

The role
As a supervisor at their site in Gypsy Corner, you'll lead by example on customer experience and store standards while supporting day-to-day operations. You'll have evenings free and only limited weekend hours, supporting a healthy work-life balance.

What you'll do

• Elevate and maintain high customer service standards.

• Ensure brand, safety and compliance standards are met.

• Drive performance against store KPIs.

• Support daily operations, from opening/closing to basic admin.

• Deal with customer complaints when they arise

What you'll bring

• Energy and enthusiasm for delivering outstanding service.

• Experience in retail, hospitality or another service-led environment.

• A proactive approach - you use quieter periods to improve the store and develop yourself.

If you're ready to step up and grow with a supportive team, please apply with your most up-to-date CV.