Part Time Customer Service Advisor

Part-Time Customer Service Advisor - 3 days a week | Knutsford | £25,500 (pro rata)
Hours: 3 days per week + every other Saturday AM | Office-based

We're partnering with a growing business in Knutsford to find a Customer Service Advisor to join their friendly team. This is a fantastic opportunity for someone who loves working with people, is highly organised, and wants a role that blends customer care with hands-on fulfilment.

You'll play a key role in making sure customers receive their orders quickly, accurately, and with the personal touch the business is known for.

Customer Service Advisor Responsibilities:

• Picking, packing, and dispatching online orders quickly and accurately

• Helping to receive and organise incoming e-commerce stock

• Communicating with customers via email, phone, and live chat

• Keeping the workspace safe, clean, and organised

• Supporting with courier queries, returns, and exchanges

• Working with the store and buying teams on stock availability

• Assisting with regular stock checks and reconciliations

What we're looking for:

• A friendly, positive people-person with great communication skills

• Strong attention to detail and a methodical approach

• Confident using basic computer systems (training provided)

• Organised, reliable, and a strong team player

• Experience with Shopify or Shiptheory is a bonus, but not essential

Why apply?

This is a brilliant chance to join a supportive, growing company where you'll have variety in your role and the opportunity to make a real difference every day.