Head of Learning & Development
| Job Type | Permanent |
| Location | West End, London |
| Area | London, UK |
| Sector | Retail Head Office - Human Resources & Talent |
| Salary | GBP50000 - GBP60000 per annum + Benefits |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Zachary Daniels |
| Job Ref | BBBH34250_1755521304 |
- Description
Head of Learning & Development | Hospitality
We're partnering with a well-known, award-winning hospitality brand to find a Head of Learning & Development to join their People team. This is a great opportunity to make a real impact - shaping how learning supports careers, drives high performance, and creates a culture where people feel engaged and inspired.
The role
Lead and develop the nationwide training team, creating and delivering an L&D strategy that supports both People and Operations.
Introduce programmes that build careers, boost engagement and deliver consistent brand standards.
Take ownership for all L&D activity including induction, management development, digital learning and supporting new openings.
Manage the company's e-learning platform, career pathways and overall training framework.
Partner closely with senior leaders, bringing fresh ideas and ensuring learning solutions meet business needs.
Oversee the L&D budget, calendar and reporting while making sure delivery is engaging and effective across all sites.
What we're looking for
Significant L&D experience at a senior level, ideally within hospitality or a multi-site environment.
Someone who can think strategically but also enjoys rolling up their sleeves to make things happen.
Confident using and leading LMS platforms, with a flair for creating engaging digital content.
Strong communication and coaching skills, comfortable working with senior leaders and leading a team.
Knowledge of the latest L&D trends, with a passion for trying new ideas and ways of working.
Highly organised, able to juggle multiple priorities while keeping things moving.
What's on offer
50% off food across the group
Incentives, rewards and long service bonuses
Career development and apprenticeship opportunities
Cycle to work scheme and discounted gym membership
28 days holiday with the option to purchase more
Ongoing training through a dedicated in-house academy
This role is based full-time in Central London, with regular travel to sites across the UK. Hospitality L&D experience is essential.
BBBH34250