Employee Relations Manager

Employee Relations Manager - Multi-Site Retail Business

We're partnering with a well-established, fast-paced multi-site retail business in their search for a passionate and commercially-minded Employee Relations Manager. This is a fantastic opportunity to join a thriving people team where you'll lead and shape ER strategy - including both Head Office and store operations.

The Role:

As Employee Relations Manager, you will play a vital role in driving a positive ER culture. You'll act as a trusted advisor to senior stakeholders and leaders across the business, while leading a team of ER Consultants and overseeing high-risk, complex casework. Working closely with the wider HR and People teams, you'll bring consistency, clarity and confidence to all things ER.

What You'll Be Doing:

• Lead, manage and develop a team of ER Consultants, offering day-to-day coaching and support

• Act as a senior point of escalation for complex ER issues and appeals

• Collaborate with leaders across the business to deliver pragmatic, legally sound advice

• Drive consistency by chairing case reviews and reviewing ER activity across the estate

• Maintain ER data dashboards and contribute to analytics, identifying patterns and solutions

• Partner with stakeholders to support restructures, consultations, TUPE and policy changes

• Deliver ER training and policy rollouts to upskill line managers and HR colleagues

• Liaise with legal on ACAS early conciliation and employment tribunal matters

What We're Looking For:

• Previous experience in a similar ER management role, ideally in a retail or multi-site environment

• Proven ability to manage and develop a small team

• Up-to-date and confident UK employment law knowledge

• Strong stakeholder management and influencing skills

• Experience handling complex ER issues from investigation through to resolution

• Background supporting TUPE, restructures and organisational change

• Passion for developing capability in others through training and coaching

• Resilient, people-focused and commercially minded in your approach

This is a brilliant opportunity for someone who thrives in a people-first environment, who enjoys both hands-on ER work and leading from the front.

If you're passionate about employee experience, legally confident, and ready to help shape the ER agenda in a well-respected retail business - we'd love to hear from you.

Salary c£65,000 + Bonus, staff discount + Private Medical

Please apply today with your most up to date CV!

BBBH34087