Store Manager

Store Manager - Luxury Retail

Milan, Italy

Up to €70,000 + Benefits

A globally renowned name in luxury - celebrated for its authenticity, craftsmanship, and cultural influence - is seeking a Store Manager to lead its prestigious boutique in Milan.

This is more than a store leadership role. It's a chance to shape a high-performing culture, lead with purpose, and elevate every client interaction through world-class service and strategic vision.

Your Role & Impact:

• Own and drive all aspects of store performance - commercial, operational, and cultural

• Lead, coach, and inspire a team to deliver consistently exceptional client experiences

• Champion CRM and clienteling - build and grow a loyal, high-value client base through personalised service

• Maintain flawless operational excellence - from visual merchandising to stock control and team standards

• Act as a true ambassador for the brand - living its values, heritage, and luxury codes daily

• Foster a values-driven, inclusive store culture where every team member thrives

What You Bring:

• 4+ years' leadership experience in luxury retail (Store Manager or strong Assistant Manager ready to step up)

• Proven ability to drive store performance and build customer loyalty through CRM/clienteling

• Strong business acumen - confident interpreting KPIs and leading commercial strategy

• A hands-on, present leader with a passion for team development and coaching

• Fluent in Italian and English; other languages are a plus

• Composed, confident, and inspiring in high-expectation environments

Why Join:

• Competitive salary, plus generous benefits

• Join an iconic global luxury brand with clear purpose and international presence

• Be part of a growth-focused environment with real development opportunities across EMEA

• A brand culture rooted in craft, connection, and individuality

Ready to lead with purpose in Milan's luxury landscape? Apply now.

BBBH33617