Marketplace Account Executive

Hybrid Marketplace Account Executive | Fashion Retail | Manchester | £28,000 + Benefits

Zachary Daniels are proud to partner with a growing omni-channel fashion retailer. Due to continued success, we're hiring a Marketplace Account Executive to join their dynamic Manchester team.

You'll support account performance, manage stock and data, and help drive growth across multiple drop shipment partners.

Key Responsibilities:

• Track KPIs (order fulfilment, shipping accuracy, sales, customer satisfaction); drive improvements with partners.

• Maintain and review Account Plans and planning documents against targets.

• Understand each account's strategy, challenges, and operations.

• Upload and maintain product ranges and pricing in line with deadlines.

• Manage product matrices, imagery, samples, and ensure stock availability.

• Analyse forward orders and manage seasonal promotions.

• Act as key contact for drop ship accounts, building strong relationships.

• Liaise with teams across Digital, Wholesale, Retail, Logistics, Finance, and CX to support cross-functional goals.

What We're Looking For:

• Strong computer skills (Word, PowerPoint, Excel - intermediate+).

• Familiarity with customer portals and DTC accounts.

• Analytical mindset - use data to predict sales, manage stock, and improve performance.

• Experience in logistics or customer service roles.

• Excellent communication skills and ability to build internal/external relationships.

Benefits:

• £28,000 + discretionary bonus

• 25 days holiday + bank holidays (option to buy 3 more)

• Loyalty days off (every 3 years)

• Flexible, hybrid working

• Birthday hours + volunteer day

• Cycle to work, gym discounts, wellness initiatives

• Staff discounts + modern office with free parking

• Subsidised canteen with Starbucks

BBBH33576