Assistant Manager

Assistant Store Manager | Premium Fashion | O2 Outlet London | Up to £30,000 + Bonus

Zachary Daniels is proud to partner with a premium fashion retailer known for championing sustainability, timeless style, and ethical responsibility.

This brand's mission is simple yet powerful: to inspire customers to make conscious choices without compromising on quality or design. With a strong commitment to transparency, craftsmanship, and customer care, this is a brand for people who want to look good and feel even better about how they shop.

The Role

We're on the lookout for an Assistant Store Manager to support the leadership and success of our flagship outlet at the iconic O2 London. This is more than a retail role - it's a chance to be part of a purpose-driven business that places equal value on people, planet, and product.

As Assistant Manager, you'll work closely with the Store Manager and wider leadership team to deliver an exceptional store experience while helping to drive commercial results. You'll be a hands-on leader, with a natural ability to connect with customers and coach your team to success in a fast-paced, customer-focused environment.

Key Responsibilities

• Support day-to-day store operations and uphold high standards of operational excellence

• Motivate, mentor and develop a small, passionate team

• Deliver an exceptional and elevated customer experience

• Drive sales performance and contribute to commercial decision-making

• Act as a brand ambassador, championing the company's values and sustainable ethos

• Work collaboratively with the Store Manager and share feedback with senior leadership

• Support in achieving KPIs, stock management, and visual merchandising excellence

About You

• Previous experience in an Assistant Manager or senior supervisor role within premium or high-street fashion retail

• Passionate about sustainability, ethical fashion and conscious consumerism

• Proven ability to drive sales and lead a team with confidence

• Strong communication skills and comfort working with founder-led or entrepreneurial brands

• Experience in outlet retail is a plus, but not essential

• A natural leader who thrives in a hands-on, customer-centric environment

Why Join?

This is an exciting opportunity to step into a role where your voice matters, your passion for fashion and sustainability is celebrated, and your development is supported. If you're looking for a business with heart, purpose and ambition - this could be the perfect next step in your retail career.

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