Assistant Manager

Assistant Manager - Luxury Retail
Selfridges, London

Are you an experienced retail professional with a passion for precision, craftsmanship, and heritage? This is a unique opportunity to lead an exciting new concession in Selfridges, representing one of the world's most prestigious high-end brands.

As Assistant Manager, you will play a pivotal role in introducing clients to a brand renowned for its artistry and innovation. You'll oversee all aspects of the concession, from delivering an exceptional customer experience to driving sales and building lasting client relationships.

Key Responsibilities:

• Launch and develop a luxury concession within the department store.
• Deliver an elevated level of customer service, guiding clients through a world of exceptional craftsmanship.
• Build and maintain strong client relationships, fostering loyalty and repeat business.
• Recruit, train, and lead a team of passionate sales professionals.
• Ensure impeccable visual merchandising and uphold the highest brand standards.
• Work closely with senior management to drive commercial success.

Who You Are:

• A seasoned luxury retail manager, ideally with experience in fine accessories or specialist craftsmanship.
• A natural leader who can inspire and develop a high-performing team.
• Passionate about storytelling and heritage within the luxury sector.
• Sales-driven, with a strong understanding of clienteling and VIP service.
• Well-presented, professional, and confident in engaging with discerning clientele.

This is more than just a retail role-it's a chance to be part of something new and to introduce clients to a brand where tradition and innovation meet. If you are ambitious, knowledgeable, and eager to develop within the luxury sector, we'd love to hear from you.

Apply today and take the next step in your career.

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