Retail Operations Coordinator
| Job Type | Permanent |
| Location | Kingston upon Thames, London |
| Area | London, UK |
| Sector | Fashion |
| Salary | GBP35000.00 - GBP40000 per annum + Benefits |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Zachary Daniels |
| Job Ref | BBBH32940_1741953631 |
- Description
Central Operations Retail Coordinator | South West London |Up to £40,000
Are you passionate about fashion, organization, and delivering exceptional customer experiences? We're looking for a dynamic Central Operations Retail Coordinator to join a growing, British, lifestyle fashion brand.
The Role: As a Retail Operations Coordinator, you will be based in head office in south west London. You will play a key role in supporting the Retail team by ensuring the smooth operation of day-to-day processes, communication, and administration. You will be responsible for maintaining accurate records, coordinating meetings, supporting retail initiatives, and assisting in projects that enhance store performance and efficiency. This role requires excellent organisation, communication, and problem-solving skills, as well as the ability to liaise with various departments.
Responsibilities
- Actively seek solutions by networking with key departments across the business.
- Update and distribute key retail information, including store databases and area structures, to stores and head office.
- Organize and coordinate retail meetings, workshops, and events as required.
- Assist the team with general projects and support Head Office functions.
- Collaborate with the events and wholesale teams when necessary.
- Facilitate the launch of new retail initiatives and support implementation across the store network.
- Oversee the day-to-day administrative tasks of the Retail Operations department
- Prepare and distribute weekly reports for all stores, ensuring timely availability for Monday trade meetings.
- Produce ad hoc retail reports as required.
- Manage all retail communications, ensuring clear and consistent messaging to stores.
- Compile and distribute a weekly retail newsletter.
- Assist in developing and maintaining store processes and procedures.
- Maintain up-to-date records for the retail and visual teams, including weekly staff movements and holiday schedules.
- Ensure the Retail Operations Intranet is consistently updated.
- Support store maintenance and the setup of new store locations.
- Personal Assistant Duties
Essential Skills
- Previous experience in a head office-based operations role (Unfortunately we can't consider store operations)
- Strong sense of integrity, confidentiality, accuracy, and timeliness.
- Discretion and professionalism in handling sensitive information.
- Exceptional attention to detail and accuracy.
- Ability to influence and motivate individuals and teams.
- Excellent communication and interpersonal skills, with the ability to engage at all levels of the business.
- Strong organisational and administrative abilities, with the capacity to prioritize and manage workload effectively.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
What We Offer:
- Competitive salary and benefits package.
- A vibrant, creative work environment where innovation is encouraged.
- Opportunities for career progression
- A chance to work alongside a passionate and driven team.
Central Operations Retail Coordinator | South West London |Up to £40,000
BBBH32940