×

Operations and Customer Service Administrator

https://jobs.zacharydaniels.co.uk/49863-operations-and-customer-service-administrator/other/london/job2024-11-01 09:11:162024-11-30Zachary Daniels
Job TypePermanent
LocationLondon
AreaLondon, UKLondonUKLondon
SectorRetail Operations - Other
SalaryGBP24000.00 - GBP27000.00 per annum + Benefits
CurrencyGBP
Start DateASAP
AdvertiserZachary Daniels
Job RefBBBH31967_1730452276
Description

Operations & Customer Service Administrator | Central London | Salary: £24,000 - £27,000 + Benefits

Reporting to: Head of Operations & Logistics
Working Hours: Monday - Friday, 9:00 AM - 5:30 PM
Location: Hybrid (minimum of two office days per week)

About the Role

Zachary Daniels are excited to be partnering with a rapidly expanding and successful organisation who partner with fashion brands worldwide! As the Operations & Customer Service Administrator, you will play a vital role in supporting the Operations team across various functions, including data management, product launches, and customer service. You will ensure that all processes align with team KPIs and the business critical path.

Responsibilities for a Operations & Customer Service Administrator (but not limited to)

  • Data & Imagery Management: Collaborate with the team to receive, approve, and process product data and imagery promptly, ensuring smooth stock flow.

  • Shipping Support: Assist with issuing shipping labels and booking deliveries for brands.

  • Product Launch Checks: Conduct weekly checks to ensure timely and accurate product launches.

  • Customer Service: Respond to daily email enquiries from customers across various e-commerce channels, maintaining high resolution standards and a professional, empathetic approach.

  • Administrative Tasks: Execute daily administrative duties to facilitate efficient D2C e-commerce order fulfillment, keeping KPIs in focus.

Operations & Customer Service Administrator Key Requirements

  • Ability to Thrive Under Pressure:
    Excellent time management, multitasking, and prioritization skills in a fast-paced environment.

  • Effective Communication:
    Strong communication skills with the ability to handle difficult conversations confidently and proactively.

  • Team Player with Initiative:
    Collaborative in a team setting, yet able to work autonomously, using initiative to solve problems and escalate concerns when necessary.

  • Innovative Thinker:
    Ability to view challenges from multiple perspectives to devise sound solutions.

  • Data Proficiency:
    Intermediate Excel skills for data manipulation, with a keen attention to detail.

Operations and Customer Service Administrator Benefits:

  • Hybrid Working - 2 days in the office
  • 25 days plus bank holidays
  • Company share package
  • Staff social events

If you are a proactive individual who thrives in a dynamic environment, we'd love to hear from you! Apply now!

BBBH31967

Apply Later
Sign in
Register
Apply
Later
Similar Jobs
  • Mobile Tyre Fitter
    UK, East Midlands
    Other
    GBP30000 - GBP36000 per annum

    Mobile Tyre Fitter | Lutterworth | Up to £31,000 plus bonus and genuine progression

    We have an exciting opportunity to join a very dynamic and rapidly expanding company as a Mobile Tyre Fitter at the forefront of the au...

  • Mobile Tyre Fitter
    UK, East Anglia
    Other
    GBP30000 - GBP36000 per annum

    Mobile Tyre Fitter | Cambridge | Up to £31,000 plus bonus and genuine progression

    We have an exciting opportunity to join a very dynamic and rapidly expanding company as a Mobile Tyre Fitter at the forefront of the auto...

  • Mobile Tyre Fitter - Nottingham £29,108
    UK, East Midlands
    Other
    GBP30000 - GBP36000 per annum

    Mobile Tyre Fitter | Nottingham | Up to £31,000 plus bonus and genuine progression

    We have an exciting opportunity to join a very dynamic and rapidly expanding company as a Mobile Tyre Fitter at the forefront of the aut...

Email Me Jobs Like This
Subscribed to similar jobs notifications
We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
essential
SessionUsed to track your user session on our website.
essential
+Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Google AnalyticsGoogle Analytics is an analytics tool to measure website, app, digital and offline data to gain user insights.
Yes
No
Lead ForensicsLead Forensics is B2B software for turbo-charged lead generation.
essential
Clarity
essential

More Details