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Customer Service Manager

https://jobs.zacharydaniels.co.uk/49770-customer-service-manager/sales/south-east/job2024-10-28 09:43:592024-11-26Zachary Daniels
Job TypePermanent
LocationMilton Keynes, Buckinghamshire
AreaSouth East, UKSouth EastUKMilton Keynes, Buckinghamshire
SectorRetail Operations - Sales
SalaryGBP29000 - GBP34000 per annum + Benefits
CurrencyGBP
Start DateASAP
AdvertiserZachary Daniels
Job RefBBBH31696_1730108639
Description
Customer Service Manager| Big Box Retail | £32,000 + Every other weekend off!
Zachary Daniels has a fantastic opportunity to join a market leading premium retailer as their new Customer Service Manager! This is a great role for a retail manager who wants to be fast tracked to be a Store Manager and progress quickly. This is an amazing position with a retailer who are growing, who can demonstrate consistently strong results and have plans to push forward even further than they have done already!

Customer Service Manager Benefits:

  • Basic salary of up to £32,000 depending on experience
  • Very generous staff discount
  • Only working every other weekend, to encourage a positive work life balance
  • Auto-enrolment Pension scheme
Responsibilities of an Customer Service Manager :
  • Lead the team in store to achieve results with a personal service to customers
  • Successfully deliver a luxury experience and service
  • Must be hands on as there is also a large operational element to this role
  • Managing all aspects of customer feedback and correspondence
  • Analyse daily, weekly and monthly reports and resolving any issues
  • Keeping ontop of till transactions and resolving any cash discrepancies
Experience and background:
  • Retail experience in a fast paced environment
  • Currently managing KPIs and budgets to improve their current store performance
  • Has a track record of driving sales and performance
  • Strong communicational skills to deliver the company goals
  • Experience in merchandising or inventory management

This is a great opportunity or someone with drive, and passion to step into a new role and make a real difference! APPLY TODAY with your most up to date CV!

Zachary Daniels is a Niche, National & International Recruitment Consultancy.

Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics

BBBH31696
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