French speaking Operations Coordinator

French speaking Operations Coordinator | North London based (2 days in the office) | Consumer goods- TOYS! | £35,000 starting salary

This is an exciting opportunity to work within a global toy business who distribute products to over 100 countries and have offices in 6 other locations. This role comes with excellent promotional opportunities as the business grows. Because this is a global business and the individual with liaise with other offices, the successful applicant does need to speak French. Experience working in a similar administrative role, processing orders and managing business customer/client accounts is also essential.

The Operations Account Coordinator position is perfect for a driven individual who enjoys working in a fast paced, fun environment! Responsibilities include;

• Account Support, fielding account specific calls and emails, developing relationships with key partners and retailers
• Assisting with in depth product set-up information, providing partners/retailers with the detail they need.
• Sales Data analysis and weekly reporting (incl. key initiatives sales data and stock availability)
• Process orders (order review and entry) and maintain open order workbook/s, linking with other departments
• Attend meetings both internally and externally.
• Data cleansing tasks
• Appreciate customers logistical needs and vendor compliance
• Develop and maintain strong working relationships with customers, retail partners, peers and other departments.
• Participate in product / brand knowledge training to learn about new and existing product lines
• Strong knowledge and understanding of company systems, products and processes.
• End to end administrative support

Experience

The ideal candidate will have 1 years+ of working in a similar role for another consumer/FMCG/distribution/wholesale business. Working with business customers, placing orders for products and managing their accounts from an administrative/customer service perspective.

Desired skills

• Effective verbal and written communication skills in English and French
• Attention to detail and strong organisational skills are a must.
• 'Go getter' with a willingness to learn, adapt, participate, develop & progress.
• A team player with excellent customer service skills.
• Comfortable in a fast-paced environment with the ability to meet changing deadlines.
• Process and results driven
• Computer literate

What is in it for you?

• 33 days holiday per year inclusive of Bank Holidays
• Team Events & Social with outstanding culture, which is fun, dynamic and constantly evolving
• Pension matching 3% of salary
• Upon Completion of Probation Period:
• 12 weeks Full pay for Maternity Leave
• 4 weeks Full pay for Paternity Leave
• Discretionary Annual Bonus
• Private Healthcare cover
• Life Cover X 4 of salary
• Income Protection after 13 weeks @75% salary
• Critical illness Cover x 2 of salary

BBBH31571