Technology Support Engineer
Job Type | Permanent |
Location | City of London, London |
Area | London, UK |
Sector | Other |
Salary | GBP45000.00 - GBP46930 per annum + Benefits |
Currency | GBP |
Start Date | ASAP |
Advertiser | Zachary Daniels |
Job Ref | BBBH29981_1708525807 |
- Description
Zachary Daniels Recruitment are delighted to be supporting this privately owned government let concession in the appointment of a Technology Engineer to further enhance the next phase of its phenomenal growth.
A business that has delivered transformational benefits both domestically and internationally and is focussed on continuing to deliver best in class, transformational growth for the years to come.
This truly is a fantastic opportunity to join the business as their newest Technology Engineer, where they can offer varied and exciting work plus fantastic career development opportunities.
Key Accountability of the role:
Provide exceptional technical support service to your colleagues and act as first point of contact for technical queries regarding the business systems and technology.
Support the Technology Team with development of key systems, services and functions, and help to deliver the teams strategic priorities, in line with the wider Business Plan.
Work with third‐party delivery partners across helpdesk, cybersecurity and infrastructure.
Technical Expertise Required:
Proven experience of working within a support team or similar and providing an excellent service to customers/clients.
Experience in providing technical support, troubleshooting and issue resolution for complex software systems.
Experience in computer science, software engineering or other related discipline, desirable but not required.
Experience in supporting data platforms on cloud environments (Azure, AWS etc), desirable but not required.
Skilled in applying analytics to support data‐driven advice and guidance on products.
Proficient in Microsoft 365 Business Apps and Power Tools such as PowerBI, Flow, PowerAutomate and PowerApps.
Previous experience of building dashboards and visualisations using PowerBI tools, advantageous.
Experience in maintaining a cybersecurity environment, such as SOC/SIEM and SOAR, and working with third‐party cybersecurity delivery partners to maintain a secure environment.
Experience in implementing and maintaining accreditation for Cyber Essentials and Cyber Essentials+.
Leading by example on cybersecurity best practice, and defending businesses information and interests.
In return our client can offer a hybrid working agreement, fantastic basic salary, bonus, 28 days holiday + BH, Private Medical Insurance, Fantastic Contributory Pension Scheme, Life Assurance and a raft of other benefits
BBBH29981