Head of Commercial

Head of Sales | High Growth Brand | Paris | Salary of c.€85,000 + Great Benefits

Zachary Daniels are excited to be partnering with an amazing global business who have exciting growth plans. We are seeking a driven and passionate Head of Sales to drive in-store sales, ensure efficient delivery operations, and establish and maintain strategic partnerships.

You will be overseeing and leading a team with 3 direct reports: In-Store Sales Manager, a Delivery Manager, and a Partnership Manager. This role will be responsible for sites based in France, Belgium and the Netherlands.

The ideal candidate will be a natural leader and must have experience of maximising in-store sales, ensuring efficient delivery options and be able to maintain and establish strategic partnerships. Experience within multi-site hospitality venues, restaurant or coffee chains, (food and drink industry) is a must have.

The role as the Head of Sales:

• Set clear expectations, delegate tasks, and empower team members to achieve their individual and collective targets.
• Conduct regular performance evaluations, provide feedback, and identify training and development opportunities.
• Collaborate with the In-Store Sales Manager to develop and implement the strategy set by HQ
• Monitor sales performance, analyse data, and follow up and monitor KPI's such as app conversions and extra 'last minute' ordered items
• Execute in-store sales campaigns
• Ensure excellent customer service is provided by people working on the till, maintaining high customer satisfaction levels
• Monitor 3rd party delivery KPI's to ensure smooth and efficient operation
• Address customer or store complaints or issues related to deliveries and take necessary actions to resolve them.
• Collaborate with the Partnership Manager to identify potential partnership opportunities.
• Support with leads to event department
• Monitor partnership performance and secure partnership goals and performance.

The ideal candidate will have:

• Previous experience at Head of Sales or Senior Sales Manager level (or equivalent as a minimum)
• Proven experience in food and drink industry, ideally in an international retail setting
• Strong sales skills with a track record of increasing in-store sales, improving efficient delivery options and working with external partnerships.
• Strong communication skills to build and maintain business relationships with suppliers, vendors, and internal stakeholders.
• Ability to thrive in an environment that offers a high degree of responsibility, prioritize tasks, and meet deadlines.
• Solid organisational and leadership skills, with the ability to motivate and guide a team of Sales Managers, Delivery Managers and Partnerships Manager.
• Proficient in systems, and technologies in-order to drive innovation, streamlining, and value-creation within the work environment.

Head of Sales package:

The salary offered is c.€80,000 (doe) + great company benefits

Please note, candidates will be working in the Paris office 5 days per week

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