Head of Operations

Head of Operations | Fashionl | Greater Manchester | £60k - £65k

Zachary Daniels are excited to be once again partnering with an amazing fashion brand who have exciting growth plans. We are seeking a driven and passionate Head of Operations to ensure seamless processes from overseeing the 3PL to import/export of goods both nationally and internationally.

The ideal candidate will be a natural leader, be self-motivated and hands-on with previous experience of operating in a Senior Operations role within a fashion or clothing retailer. Exposure to international logistics and proficiency in end to end supply chain is a must.

The role as Head of Operations:

• Collaborate with the senior leadership team to develop and execute operational strategies aligned with the company's overall goals and objectives.
• Oversee the end-to-end supply chain, including import/export, 3PL management, freight forwarders, carriers and logistics, to optimise efficiency and minimise costs.
• Build and maintain strong relationships with 3rd party suppliers to ensure a high quality of operation.
• Implement and manage robust quality control processes to maintain the highest standards across all stages of production.
• Continuously identify opportunities for process improvements and efficiency gains, implementing best practices and innovative solutions.
• Ensure compliance with relevant regulations and standards, while also mitigating operational risks to protect the business.
• Collaborate closely with other departments, such as Customer Service, eCommerce, Merchandising and Finance, to drive cross-functional alignment and achieve business objectives.

The ideal Head of Operations candidate will have:

• Proven experience in a senior operations management role, preferably within the fashion or clothing industry, with a track record of success in driving operational excellence and achieving business targets.
• Strong knowledge of supply chain principles, production planning and logistics operations.
• Demonstrated project management skills, able to move multi discipline operational projects forward.
• Excellent analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organisation.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Passion for sustainability and ethical practices within the fashion industry.

Head of Operations package:

• The salary offered is circa £60k
• Hybrid working
• Generous staff discount

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** NOTE - All emails from will be sent from the following domain @zacharydaniels.co.uk & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information **