Operations Account Coordinator

Operations Key Account Coordinator | Darmstadt (2 days in the office) | Consumer goods- TOYS! |

€45,000 to €55,000 starting salary (depending on experience)

If you are an organised, go getter looking to build a career within one of the fastest growing toy businesses in the world then this role could be for you!

This is an exciting opportunity to work within a global toy business who distribute products to over 100 countries and have offices in Florida, Hong Kong, China, London, Paris and Darmstadt! This role comes with excellent promotional opportunities as the business grows. Because this is a global business and the individual with liaise with other offices a Level B2 English and German (minimum) is a must for this role.

The Operations Key Account Coordinator position is perfect for a driven individual who enjoys working in a fast paced, fun environment! Some other responsibilities include;

• Account Support, fielding account specific calls and emails, developing relationships with key partners and retailers
• Assisting with in depth product set-up information, providing partners/retailers with the detail they need.
• Sales Data analysis and weekly reporting (incl. key initiatives sales data and stock availability)
• Process orders (order review and entry) and maintain open order workbook/s, linking with other departments
• Attend meetings both internally and externally.
• Data cleansing tasks
• Appreciate customers logistical needs and vendor compliance
• Develop and maintain strong working relationships with customers, retail partners, peers and other departments.
• Participate in product / brand knowledge training to learn about new and existing product lines
• Strong knowledge and understanding of company systems, products and processes.
• End to end administrative support

Experience

The ideal candidate will have 3 years+ of administration and customer service experience from within an office setting.

Level B2 English and German (minimum) is a must for this role.

Desired skills

• Effective verbal and written communication skills
• Attention to detail and strong organisational skills are a must.
• 'Go getter' with a willingness to learn, adapt, participate, develop & progress.
• A team player with excellent customer service skills.
• Comfortable in a fast-paced environment with the ability to meet changing deadlines.
• Process and results driven
• Computer literate

What is in it for you?

• Competitive basic salary with regular salary reviews
• Hybrid working
• Summer hours, meaning an early finish on a Friday every week in Summer months!
• 30 days vacation
• Company sponsored pension plan
• Health care and Fitness Cooperation
• Annual Bonus
• Outstanding culture, which is fun, dynamic and constantly evolving
• Team Events & Social
• Flexible working
• A company that will invest time and effort in developing your career with you taking in to consideration your strengths as they develop

BBBH30152